A very common question is why don’t certain transactions appear in the unreconciled transaction list. If you know the transaction number , first sort the unreconciled transaction list into transaction number order.
If the transaction still isn’t listed, open Financials, select the transactions and check the following columns:
- Type – Is it definitely a bank transaction? It may not be an actual bank transaction you are looking for.
- Accounts / Nominal – Has the transaction been posted to the correct bank account?
- Date – Only transactions posted on or before the bank reconciliation end date are listed.
- Bank – To appear in the unreconciled transactions list this column must contain an N.
Transactions could also be grouped with other transactions, this is most common with bank payments or receipts. Usually transactions can be grouped if they are entered at the same time and have the same date and reference.